Terms of Service

Last Updated: November 13, 2026

Welcome to Zaqveth.

These Terms of Service govern your access to and use of our website, online store, and related services.

By browsing our website or placing an order, you agree to comply with the terms outlined below.

Zaqveth is operated by Guangzhou Tengyue Electronics Co., Ltd.

Please read these terms together with our Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and Terms of Purchase.

1. Website Access and User Responsibilities

By using our website, you agree to use it only for lawful purposes and to provide accurate information when registering an account, placing an order, or communicating with our customer support team.

You must not:

Use our website for fraudulent or unlawful activities.
Attempt to access our systems or accounts without authorization.
Upload malicious software or interfere with website functionality.
Disrupt the browsing or shopping experience of other visitors.
Use website content in a way that infringes another party's rights.
Provide misleading information during checkout or customer communications.

We reserve the right to take reasonable action when misuse, suspicious activity, or security concerns are identified.

Such action does not eliminate our obligations regarding accepted orders, valid customer claims, refunds, or consumer rights protected by applicable law.

2. Product Information and Outdoor Products

Zaqveth offers outdoor products and accessories intended to support camping, travel, recreation, and everyday outdoor activities.

We make reasonable efforts to ensure that product listings contain accurate descriptions, photographs, specifications, pricing, and availability information.

Before purchasing, please carefully review:

Product dimensions and specifications.
Product features and intended uses.
Available colors, sizes, and configurations.
Included accessories and components.
Setup, care, and usage instructions where provided.

Product appearance may vary slightly due to lighting conditions, screen settings, or normal manufacturing differences.

Such variations do not excuse products that are defective, incorrect, or materially inconsistent with their advertised descriptions.

Customers are responsible for reviewing applicable product instructions and using products appropriately.

3. Pricing, Payments, and Order Verification

Unless otherwise indicated, prices and shipping charges displayed on our website are in United States dollars (USD).

Before completing checkout, you will be shown the applicable product prices, selected shipping service, shipping charges, and any taxes collected through checkout.

By submitting payment, you confirm that you are authorized to use the selected payment method.

We may review submitted orders to verify:

Payment authorization.
Inventory availability.
Shipping eligibility.
Transaction security.
Accuracy of submitted information.

If an order cannot be fulfilled because of unavailable inventory, a significant listing error, unsuccessful payment authorization, suspected fraudulent activity, or another legitimate fulfillment issue, we will contact you regarding the available resolution.

If a paid order is canceled, any approved refund will be returned to the original payment method within 5–10 business days after cancellation confirmation.

We will not increase the agreed price of an accepted order without your consent.

4. Shipping and Delivery Arrangements

Zaqveth currently provides shipping services to customers in the United States.

Our available delivery services are:

Standard Shipping

Shipping Fee: $5.99 USD.
Estimated Transit Period: 10–15 business days after dispatch.

Free Shipping

Available on orders totaling $29.00 USD or more.
Shipping Fee: Free.
Estimated Transit Period: 10–15 business days after dispatch.

Expedited Shipping

Shipping Fee: $20.00 USD.
Estimated Transit Period: 1–2 business days after dispatch.

Orders are generally processed within 1–3 business days after payment confirmation.

Order processing time is separate from the carrier's delivery period.

The shipping methods and applicable charges available for your order will be displayed before payment is completed.

We may use our own facilities or third-party fulfillment partners to prepare and dispatch orders. Accordingly, the shipping origin may differ from our registered business address.

Delivery periods are estimates and are not guaranteed arrival dates. Weather conditions, public holidays, carrier delays, and other circumstances may affect delivery.

For additional information about tracking, address changes, delayed shipments, and missing packages, please consult our Shipping & Delivery Policy.

5. Returns, Refunds, and Order Cancellations

Eligible purchases may be submitted for return within 90 calendar days after delivery, subject to our Return & Refund Policy.

For change-of-mind returns, products should be unused, undamaged, and maintained in their original condition. Original packaging and supplied accessories should be included where applicable.

Customers are responsible for return shipping expenses for preference-based returns.

If an item arrives damaged, defective, incorrect, incomplete, or materially different from its description, we will review the matter and provide an appropriate resolution without additional cost to the customer.

Where a return is required because of such an issue, we will arrange or cover the necessary return shipping.

Approved refunds are generally issued to the original payment method within:

5–10 business days after an approved return has been received and inspected.
5–10 business days after approval when a return is not required.
5–10 business days after confirmation of a successful cancellation before dispatch.

Please contact our customer support team and obtain return authorization before sending any product back.

Our registered business address must not be treated as a return destination unless our support team has specifically authorized it.

6. Intellectual Property and External Services

Unless otherwise stated, the text, photographs, graphics, logos, website layout, product descriptions, and other materials appearing on our store are owned by or used with authorization from their respective rights holders.

You may not reproduce, distribute, modify, or commercially exploit protected website materials without appropriate permission, except where permitted by applicable law.

Our store may use third-party services to support:

Website hosting and e-commerce operations.
Payment processing.
Order fulfillment and shipping.
Website analytics.
Customer communications.

Those providers may operate under their own terms and privacy policies.

The use of external service providers does not remove our responsibility to handle customer orders, valid return requests, refunds, and other applicable consumer obligations appropriately.

7. Website Availability and Legal Responsibilities

We make reasonable efforts to maintain the availability and functionality of our online store.

However, temporary interruptions may occur because of maintenance, technical problems, system updates, or circumstances outside our reasonable control.

Such interruptions do not automatically release us from responsibilities concerning accepted orders, valid customer complaints, or outstanding refund obligations.

Nothing in these terms is intended to exclude or restrict rights, remedies, or liabilities that cannot legally be excluded or restricted.

Any mandatory consumer protection rights under applicable law remain unaffected.

8. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our products, website operations, services, or applicable legal requirements.

Revised terms will be published on this page with an updated revision date.

Where legally required, we will provide additional notice of significant changes.

Revisions will not retroactively remove rights relating to purchases already completed.

9. Contact and Business Information

If you have questions about website access, products, payments, orders, shipping, returns, or refunds, please contact our support team.

Brand Name: Zaqveth

Company Name: Guangzhou Tengyue Electronics Co., Ltd.

Email: service@zaqveth.com

Phone: +86 15989014466

Business Address:

Room 607, Building B, Dongrun E-commerce Base, No. 236 Shixin Road, Xintang Town, Zengcheng District, Guangzhou City, Guangdong Province, China.

When contacting us about an existing purchase, please provide your order number and the email address used at checkout.