Privacy Policy

Last Updated: November 13, 2026

This Privacy Policy explains how Guangzhou Tengyue Electronics Co., Ltd., operating the online store under the brand name Zaqveth ("we," "us," or "our"), collects, uses, stores, and shares personal information when visitors browse our website, make purchases, or communicate with our team.

Our online store uses Shopify's e-commerce platform to support website functionality, checkout, and order management.

By using our website, you acknowledge that your information may be handled as described in this policy, subject to applicable privacy laws.

1. Information We Collect

The information we collect depends on how you interact with our website.

It may include the following categories:

Personal and Contact Information

  • Full name.

  • Email address.

  • Telephone number.

  • Billing address.

  • Shipping address.

Order and Transaction Information

  • Products purchased.

  • Order numbers and transaction references.

  • Payment confirmation details.

  • Shipping and delivery information.

  • Return, cancellation, and refund records.

Payment Information

Payment-related information required to confirm transactions and process refunds may be collected.

Sensitive payment credentials are generally processed directly by the relevant payment service providers.

Technical Information

When you visit our website, certain technical information may be collected, including:

  • IP address.

  • Browser type.

  • Device information.

  • Network information.

  • Pages visited.

  • Referral sources.

  • Website interaction data.

Customer Communications

We may retain information you voluntarily provide when contacting us, including emails, messages, photographs, videos, and other materials related to products, orders, or customer support requests.

2. How We Obtain Information

Information may be collected through several methods:

  • When you place an order or complete checkout.

  • When you register or manage a customer account.

  • When you contact our customer support team.

  • Through cookies and similar website technologies.

  • Through Shopify and other service providers involved in payments, fulfillment, and delivery.

  • From other lawful sources where permitted by applicable regulations.

3. How We Use Personal Information

We may use collected information for the following purposes:

  • Operating and maintaining the Zaqveth online store.

  • Confirming and processing customer orders.

  • Handling payments and refunds.

  • Preparing and arranging product deliveries.

  • Sending order confirmations and tracking notifications.

  • Responding to product and customer service questions.

  • Managing cancellations, returns, replacements, and refunds.

  • Maintaining customer accounts and preferences.

  • Detecting suspicious transactions and preventing fraudulent activities.

  • Improving website performance and shopping functionality.

  • Sending promotional communications where legally permitted.

  • Maintaining business records and complying with applicable legal obligations.

We do not intend to use personal information in ways that are incompatible with applicable privacy requirements.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, and related technologies to:

  • Remember shopping preferences.

  • Maintain shopping cart functionality.

  • Support checkout operations.

  • Understand website traffic and performance.

  • Improve the browsing experience.

  • Support advertising activities where applicable.

You can manage certain cookie settings through your browser or available website privacy controls.

Disabling essential cookies may affect certain website features, including shopping cart and checkout functionality.

Where consent is required by applicable law, relevant consent options will be provided.

5. Sharing Information with Third Parties

We may share relevant personal information with service providers who assist us in operating our business.

These may include:

  • Shopify and e-commerce technology providers.

  • Payment processors.

  • Shipping carriers and logistics companies.

  • Warehousing and fulfillment partners.

  • Customer support service providers.

  • Website analytics providers.

  • Advertising service providers where applicable.

  • Fraud prevention and security services.

We share only information reasonably necessary for the relevant business purpose.

Information may also be disclosed when required by law, valid legal procedures, or when reasonably necessary to protect our customers, business, or legal interests.

6. Shopify and External Websites

Our online store is hosted on Shopify's e-commerce platform.

Personal information submitted through our website may be processed by Shopify and other service providers supporting checkout, payment processing, and store operations.

These providers may handle your information under their own privacy policies.

For additional information, please review Shopify's Privacy Policy.

Our website may also contain links to external websites. Once you access an external website, its privacy practices are governed by its own policies.

We encourage you to review those policies before providing personal information.

7. Data Storage and Security

We retain personal information for periods reasonably necessary to support purchases, customer service, delivery arrangements, refunds, business records, dispute resolution, and legal obligations.

The retention period depends on the type of information and the purpose for which it was collected.

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Where information is no longer required, we will take appropriate steps to delete or anonymize it where applicable.

8. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to personal information we hold about you.

  • Ask us to correct inaccurate information.

  • Request deletion of eligible personal information.

  • Obtain information about certain data processing activities.

  • Exercise applicable choices regarding promotional communications.

To submit a privacy-related request, contact:

Email: service@zaqveth.com

We may need to verify your identity before processing certain requests.

Some information may need to be retained where required for legal compliance, transaction records, fraud prevention, or dispute resolution.

You may unsubscribe from promotional emails through the instructions included in those messages. Essential communications regarding purchases, payments, and deliveries may still be sent.

9. Children's Privacy

Our website is intended for a general audience and is not specifically designed to collect personal information from children.

We do not knowingly collect children's personal information in violation of applicable laws.

If you believe a child has submitted personal information improperly, please contact service@zaqveth.com so we can review the matter and take appropriate action.

10. International Data Transfers

Zaqveth is operated by Guangzhou Tengyue Electronics Co., Ltd., a company based in China.

Because our e-commerce platform and service providers may operate in different countries, personal information may be transferred to or processed in locations outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers.

11. Changes to This Privacy Policy

We may revise this Privacy Policy when our business operations, website features, service providers, or legal requirements change.

Updated versions will be published on this page with a revised effective date.

Where legally required, we will provide additional notice of significant changes.

12. Contact and Business Information

For privacy questions, personal information requests, or concerns about how your data is handled, please contact us.

Brand Name: Zaqveth

Company Name: Guangzhou Tengyue Electronics Co., Ltd.

Email: service@zaqveth.com

Phone: +86 15989014466

Business Address:

Room 607, Building B, Dongrun E-commerce Base, No. 236 Shixin Road, Xintang Town, Zengcheng District, Guangzhou City, Guangdong Province, China.

Zaqveth is operated by Guangzhou Tengyue Electronics Co., Ltd.